Skip to main content
Sage The Tea Maker - Glass

Product details

  • Brand: Sage
  • Catalogue number: 883/6661
  • Manufacturer's number: BTM800UK

Sage Appliance support

UK: Eire:
0808 178 1650 +44 808 178 1650
Mon-Fri: Sat-Sun:
9am to 5pm Closed

Email me this page

Enter your email address to have this page emailed to you *

* This form collects your email address purely for the purpose of enabling us to send you the link to this support page. We do not retain or indeed use your email address for any other purposes.

Useful links

Online support

FAQs

If your tea maker will not operate, check the following: 

  • Ensure the tea maker is plugged into the mains. 
  • Check that the power button is switched on. 
  • Try the tea maker in a different mains socket. 


If the tea maker is turned on but doesn't operate, ensure the glass jug is securely positioned on the base.

The tea maker goes into standby mode if not used for 3 minutes.

  • Remove then replace the glass jug.
  • Press any key on the power base except the HOT WATER/Cancel or TEA/Cancel buttons.
  • The LCD will illuminate.
  • Certain features cannot be selected or changed during the heating or brewing cycle. The LCD screen may temporarily change or a sound alert may be heard, but no changes to the cycle will be made.

How-to videos

  • How to change your plugs fuse

  • How to Complete a Power Cycle

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.