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BEATS X BT IN EAR SATIN SILVER

Product details

  • Brand: Beats by Dre
  • Catalogue number: 864/2518
  • Manufacturer's number: MX7W2ZM/A

Beats Technical Support

UK: Eire:
0800 028 2329 1800 946 531
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FAQs

The power button is on the cable beneath the right earphone. Press and hold the button for 1 second to turn your earphones on or off.

Beats X power button

To charge, plug your earphones into a power source using the included Lightning cable. Your earphones provide up to 8 hours of playback from full charge, and up to 2 hours of playback from a 5 minute charge.

When your earphones are turned on and set up, the LED indicator light on the power button shows how much listening time is left:

  • White: Up to 8 hours left

  • Red: Less than an hour left

  • Flashing red: Needs to be charged

Pair with an iPhone that uses iOS 10 or later

If you have an iPhone with iOS 10 or later, follow these steps. When you set up your earphones in this way, they also set up automatically with any of your other supported devices that are signed in to iCloud and using iOS 10 or later, macOS Sierra or later, or watchOS 3 or later.

  1. Hold your earphones next to your unlocked iPhone.

  2. Press the power button on your earphones for 1 second.

  3. After a few seconds, your iPhone will ask you to connect. If it doesn't, press the power button on your earphones for 5 seconds.

  4. Follow the instructions on your iPhone.

Pair with a Mac or another device that uses Bluetooth

If you have another Bluetooth device, follow these steps to pair your earphones with that device:

  1. Press the power button for 5 seconds. When the indicator light flashes, your earphones are discoverable.

  2. Go to the Bluetooth settings on your device.

  3. Select your earphones from the list of discovered Bluetooth devices.

To control audio playback, use the centre button on the RemoteTalk cable:

  • Press once to play or pause audio playback.
  • Press twice to skip to the next track. Press three times to skip backwards.
  • Press twice and hold on the second press to scan forwards through a track. Press three times and hold on the third press to scan backwards through a track.

To control playback volume, use the volume buttons on the RemoteTalk cable. To control call volume, use the volume controls on your phone.

  • Press and release the volume up button, or press and hold to increase volume continuously.
  • Press and release the volume down button, or press and hold to decrease volume continuously.

To control phone calls, use the centre button on the RemoteTalk cable:

  • Press once to answer or end a call.
  • Press once to answer a second incoming call and put the first call on hold. When two calls are active, this switches between calls.
  • Press and hold for about a second to reject an incoming call.
  • Press twice to stop listening through your earphones and send the call to the phone.
  1. Hold down these two buttons for 10 seconds: Power button. Volume down button
  2. When the LED indicator light flashes, release the buttons. Your earphones have been reset and are now ready to be set up with your devices again.

Helpful blogs and articles

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.

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