Bush TD7HPNBW 7KG Heat Pump Tumble Dryer - White

If you are out of guarantee and you do not have an extended warranty (breakdown care plan etc), we can still offer you a repair service.

Repair and Care will provide a prompt repair for white goods items that are under eight years old, please click here for more information and book your repair today.

Replacement parts can be requested via our support helpline (located on this support page), and can be provided whether your item is in warranty or if you would like to purchase a replacement part for an item that is out of warranty.  In the first instance, please contact this helpline directly as a technical expert will work with you to assess your requirements and provide support directly.   *Some parts may only be available to (& fitted) by a professional repairer. 

If the clothes aren’t drying, check the following:

• Clean the lint filter by removing it and removing any dust and debris.
• Remove the condenser drawer, wash thoroughly, allow to dry and refit into the appliance.
• Check that the appliance has not been overloaded. If the load is too big, then the clothes won't move freely to dry.
• If clothes are soaking wet, try wringing water out to remove excess moisture before putting in the appliance.

If the issue is still not resolved, please get in touch with the support team using the contact details on this page.

If the drum isn’t moving, try the following:

• Check that the appliance is plugged in and switched on. If necessary, try an alternative mains plug socket.
• Clean the lint filter by removing it and removing any dust and debris.
• Empty the water tank and clean it thoroughly.
• Remove the condenser drawer, wash thoroughly, allow to dry and refit into the appliance.
• Check that a time delay has not been set on the appliance. Remove the time delay and try again.
• Check the load is the correct size. If the load is too big then the drum may not spin.

If the issue is still not resolved, please get in touch with the support team by using the contact details on this page.

If clothes are coming out damaged, check the following:

• Ensure the drum is not being overloaded.
• Ensure the appliance is on the correct programme.

If the issue is still not resolved, please get in touch with the support team using the contact details on this page.

If the appliance is tripping the electrics, check the following:

• Check the plug is inserted fully.
• Check and/or change the fuse.
• Check the lint filter by removing it and removing any dust and debris.

If the issue is still not resolved, please get in touch with the support team by using the contact details on this page.

If the cycle won’t start, try the following:

• Check that the appliance is plugged in and switched on. If necessary, try an alternative mains plug socket.
• Clean the lint filter by removing it and removing any dust and debris.
• Empty the water tank and clean it thoroughly.
• Remove the condenser drawer, wash thoroughly, allow to dry and refit into the appliance.
• Check that a time delay has not been set on the appliance. Remove the time delay and try again.

If the issue is still not resolved, please get in touch with the support team by using the contact details on this page.

If the programme is stopping after a few minutes, check the following:

• Check the lint filter by removing it and removing any dust and debris.
• Empty the water tank and clean it thoroughly.
• Remove the condenser drawer, wash thoroughly, allow to dry and refit into the appliance.
• Check that the appliance has not been overloaded. If the load size is too big, then the clothes won't move freely and the cycle may stop.
• Ensure the unit is plugged in correctly.

If the issue is still not resolved, please get in touch with the support team by using the contact details on this page.

If the appliance is going over set times on drying clothes, check the following:

• Check the lint filter by removing it and removing any dust and debris.
• Empty the water tank and clean it thoroughly.
• Remove the condenser drawer, wash thoroughly, allow to dry and refit into the appliance.
• Check that the correct load size has been used for the programme selected. If overloaded, it may take longer to dry completely.
• Try not to put the clothes in overly wet as they will take longer to dry.

If the issue is still not resolved, please get in touch with the support team using the contact details on this page.

This is to stop the clothes from creasing. The drum will occasionally turn until the appliance has been either switched off or the door has been opened.