Bissell CrossWave Wet & Dry Corded Hard Floor Vacuum Cleaner

If the vacuum is not turning on, please try the following: 

• Try an alternative plug socket. 
• Change the fuse in the plug. 

If there is light and sound but the unit isn’t turning on fully, please ensure the vacuum has been cleaned correctly; check for blockages and clean the filter. 

If your vacuum is experiencing a loss of suction, please try the following: 

• Check for any debris or blockages in the tubing and main body. 
• Ensure the filter has been cleaned and left to dry as per the maintenance and care instructions. 
• Check to see if the issue is happening on all attachments. If it is happening with a particular attachment then check there is no damage to this attachment and it is fitted correctly. 

If the vacuum is hard to push, please check try the following: 

• Check for any blockages or debris in the floorhead. 
• Change the pile adjustment setting for the floorhead if available on the model (please refer to the user manual for the location). 
• Check if the issue occurs on different floor types, as thick carpets will be harder to push on. 

If the vacuum has poor performance when being used in wet mode, check the following: 

• Ensure the correct filter has been fitted for wet mode. 
• Check that the float valve hasn’t engaged. If water level is too high, the float will block suction. Empty the container and allow the float to reset. 
• Check the hose or nozzle for any blockages. 

If there is water is leaking from the vacuum, check the following: 

• Check the tank and ensure it is now filled over the MAX line. 
• Ensure the lid is sealed correctly and locked into place. 
• Check the rubber seal around the lid for damage or wear.