JLAB TALK GO MICROPHONE
793/2676
Product details
- Brand: JLab
- Catalogue number: 793/2676
- Manufacturer's number: TALKGO
Jlab Support
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Online supportFAQs
If your Talk microphone isn't being recognised by your computer, please check the following:
- USB port issue: Try a different USB port (preferably USB 3.0) or a different cable if detachable.
- Driver conflict: Go to Device Manager > Audio Inputs and Outputs, uninstall the mic, then reconnect it.
- Windows update needed: Ensure your system is fully updated via Settings > Windows Update.
- Mac users: Go to System Preferences > Sound > Input and select “JLab Talk.”
If your Talk microphone is connected, but there is no sound, please check the following:
- Check input settings: On Windows, go to Sound Settings > Input and ensure “JLab Talk” is selected.
- Adjust input volume: Increase the mic input level in Sound Settings > Device Properties.
- Gain knob: Physically adjust the gain knob on the mic to increase sensitivity.
- Mute button: Ensure the mic isn’t muted (check for red LED ring on the mic).
If your Talk microphone is producing static or crackling sounds, please check the following:
- USB interference: Avoid using USB hubs; plug directly into the PC.
- Gain too high: Lower the gain knob to reduce distortion.
- Sample rate mismatch: Set the mic to 44.1kHz or 48kHz in Sound Settings > Advanced.
- Faulty cable: Try a different USB-C to USB-A/C cable.
If your Talk microphone disconnects after a few minutes, please check the following:
- Disable USB power saving: Go to Device Manager > USB Controllers > Properties > Power Management and uncheck “Allow the computer to turn off this device.”
- Try a different port: Preferably one directly on the motherboard (rear panel).
- Update chipset drivers: Especially important for USB-C compatibility.
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If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.
If you still need to return your product then please visit our most up to date returns policy here.