Braun Series 9 PRO Plus Electric Shaver 9610S
768/3554
Product details
- Brand: Braun
- Catalogue number: 768/3554
- Manufacturer's number: 8.70022E+12
Braun Support
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Online supportFAQs
First, check the battery status indicator to ensure the shaver has sufficient charge.
Connect the shaver to the Braun power supply and allow it to charge fully.
If the shaver still does not operate, check whether the travel lock has been activated. The travel lock prevents accidental switch-on during transport and must be deactivated before use.
Reduced shaving performance is often caused by a worn shaving cassette or a dirty shaving head.
Clean the shaving head thoroughly and ensure all hair debris is removed.
If the shaver's replacement indicator appears, replace the ProHead cassette as recommended.
Using a worn cassette can lead to less efficient and less comfortable shaving.
Battery performance can be affected by incomplete charging, age, or storage in extreme temperatures.
Fully charge the shaver before use and store it at normal room temperatures whenever possible.
If the battery is repeatedly being depleted after only a short shaving time, perform several full charge and discharge cycles to help recalibrate the battery indicator.
If performance remains poor, contact Braun customer support for further assistance.
Ensure the shaver is inserted correctly into the SmartCare Center and that the contacts on both the shaver and cleaning station are clean and aligned.
Check the cleaning cartridge level and replace the cartridge if it is empty or if the cartridge replacement indicator is displayed.
For optimal hygiene, cartridges should be replaced regularly, especially with frequent use.
Questions & answers
Returns policy
If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.
If you still need to return your product then please visit our most up to date returns policy here.