Marshall Emberton III Portable Speaker - Midnight Blue
727/1849
Product details
- Brand: Marshall
- Catalogue number: 727/1849
- Manufacturer's number: 1008137
Marshall Support
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Useful links
Online supportFAQs
- Turn your speaker on
- Push the Bluetooth button until the LED turns to slow blue pulse.
- Activate Bluetooth on your audio device list and select Willen II from your audio device's Bluetooth list.
- Download the Marshall Bluetooth App to adjust your speaker's settings and keep your speaker updated with the latest firmware.
- If the Bluetooth connection is dropping out, there are a few options you can try to solve the problem.
- Move the speaker and audio device closer to each other, so that they are unobstructed by obstacles such as walls or doors.
- Move the speaker further away from electrical devices that use the same frequency range. Such as microwave ovens, wireless network adapters and fluorescent lights.
- Reset your speaker to factory settings, erasing all previous configurations and connections, useful for troubleshooting or new users.
- Push and hold the media control for more than 10 seconds and the speaker will reset.
- Remove from your audio device’s Bluetooth list before pairing again.
Note:
This will delete all user settings and the speaker needs to be set up again.
A factory reset will return the speaker to its original settings, excluding any firmware updates.
- Keep it clean and dry.
- Avoid overcharging the battery.
- Update the firmware when available.
Ensure your speaker is fully charged before trying to power it on. If it still doesn’t respond, try using a different charging cable or adapter. Hold the power button down for 3–5 seconds, as some models require a longer press.
Check that your speaker is in pairing mode. This is usually shown by a flashing light or a tone. Refer to the user manual.
If your device still can’t find it, try turning Bluetooth off and back on, or restart both your speaker and your device.
First, check that the volume is turned up on both the speaker and your device.
Make sure your speaker is selected as the audio output in your device’s Bluetooth settings.
If the issue persists, disconnect and reconnect the Bluetooth connection.
Bluetooth works best within about 30 feet/ 9 Meters. Try keeping your device close to the speaker and remove any obstacles between them. Interference from Wi-Fi routers or other Bluetooth devices can also cause interruptions, so moving away from those may help.
- Try using another charging cable, adapter, or plug socket.
- If the charging port looks dusty, gently clean it with a dry cloth.
- Leave the speaker plugged in for at least 30 minutes before trying to turn it back on.
Most speakers can be reset by holding the power and Bluetooth (or pairing) button together for a few seconds. Reset steps can vary, so if that doesn’t work, please check your product manual for instructions specific to your model.
On your device, “forget” the speaker in the Bluetooth settings, then try pairing again. Also, check that the speaker isn’t already connected to another device nearby. Put both your speaker and device back into pairing mode and reconnect.
This can happen if the battery is low or if your device moves out of range. Try keeping the speaker within 10 ft/ 3 meters of your device. If disconnections continue, remove the speaker from your Bluetooth list and pair it again as a new connection.
First, try resetting the speaker. If the buttons still don’t respond, check the buttons are not stuck. If persists, restart the speaker and attempt pairing again.
Returns policy
If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.
If you still need to return your product then please visit our most up to date returns policy here.