PDP AIRLITE WRD HEADSET JLT GRN GID XSX

Make sure the mic is unmuted (flip the boom mic down to activate).

Check that the mic is securely attached.

In system settings:

• Xbox: Go to Settings > Audio and make sure Mic Monitoring and Chat Mixer are set properly.

• PlayStation: Settings > Sound > Input Device > Headset Microphone.

• PC: Right-click the speaker icon → Sounds > Recording tab, ensure headset mic is enabled and set as default.

Try plugging it into a different device to rule out a port issue.

Wiggle the cable near the plug – if the audio cuts in/out, it might be a cable fault.

Inspect the headset and cable for visible damage.

Check if the mic boom is fully inserted and not loose.

Gently clean the mic jack and connector with a dry cloth.

Test on another device to confirm if it’s a headset issue or a system setting.

Check if a system update or controller firmware update occurred—try updating your controller manually.

Try a different headset to confirm if it's the headset or the device.

Perform a power cycle on your console or PC.