PHILIPS ESSENTIALS SHAVER HQ6906/16

Please click here for the Philips troubleshooting tool. If you are unable to find a solution to your problem, we will guide you in booking a repair or exchange of your product in one of the Philips Authorised Service Centers.

The fact that the shaver is quiet does not mean that it is malfunctioning. This specific model is developed with a more silent motor that provides full power with a softer sound compared to other electric shavers.

Your appliance is not waterproof. Make sure you keep it away from water. Do not use it in the shower or bath.

Your first shaves may not get you the result you expect and your skin may even become slightly irritated. This is not uncommon since your skin and beard need time to adapt to any new shaving system. It is recommended to take into account an adaptation period of 3 weeks during which you should shave regularly (at least 3 times per week) to allow your hair and skin to adapt to the new shaver. During this period, use your new electric shaver exclusively and do not alternate shaving methods; alternating shaving methods make it more difficult to adapt to the new shaving system.

If you are unable to resolve the issue, then please either call us using the phone number on this page OR click HERE to arrange a return or exchange.