Jackery Solar Saga 100W Portable Solar Panel

If the solar panel is connected, but the device is not charging, check the following: 

• Ensure all cables, plugs and adapters are fully connected and undamaged. 
• Ensure the solar panel is in direct sunlight and not shaded. Even partial shading can significantly reduce output. 
• Check that the output of the solar panel is compatible with the device (check your solar panel instruction manual for this information). 

To maximize the solar charging performance, try the following: 

• Keep the solar panel perpendicular to the sunlight whenever possible. 
• Reposition the solar panel during the day as the sun moves. 
• Clean the solar panel surface when dirty. 

Usually yes, but only according to the manufacturer's instructions. 

• EcoFlow provides guidance for both parallel and series connections using suitable MC4 cables and connectors. 
• Jackery notes that when using Y-cables or panel connectors, compatible panel configurations and matching panel power ratings should be used. 

• Ensure the solar panel is turned off and disconnected from your device. 
• Remove any loose dirt using a clean microfibre cloth. 
• Clean your solar panel by wiping them with warm water using a non-abrasive cloth. 
• Wipe the solar panel dry with a clean microfibre cloth.