TCL NXTPAPER 14 14 Inch 256GB Wi-Fi Tablet - Grey

The most common causes for frequent buffering include: - 

• A slow or unstable internet connection.
• A poor-quality Wi-Fi signal.
• Network congestion or high bandwidth usage.
• Outdated apps or an old device.
• Streaming in higher video quality than your internet connection can handle.

Try the following steps: - 

• Pause the video/game for a few seconds to let it build up enough data to resume.
• Lower the streaming quality from 1080p to 720p.
• Close other apps or devices to reduce bandwidth usage.
• Use a wired ethernet connection.
• Move close to your router if you are using a Wi-Fi connection.
• Restart your router.
• Check if there is an update for the streaming app or your devices firmware.

Below is a general guide: 

• Standard Definition: 3-4 Mbps.
• High Definition: 5-8 Mbps.
• 4K/Ultra HD: 15-25 Mbps.

Possible reasons for your streaming still buffering are: - 

• Inconsistent internet speed.
• Wi-Fi signal keeps dropping.
• The ISP (Internet service provider) or streaming service is overloaded.
• Device performance issues (E.g., overheating, low memory).

Try the following: - 

• Run an internet speed test using for example Speedtest.net.
• Try streaming on a different device.
• Use a different streaming platform (E.g., YouTube).

If your Android tablet will not turn on, check the following: 

• Connect the tablet to the original charger and cable and charge for at least 15–30 minutes. 
• Press and hold the Power button for 5–30 seconds to force a restart. 
• If nothing appears, hold Power + Volume Down to attempt recovery/forced reboot (this can vary by manufacturer). 
• Try a different charger, cable, and wall socket. 

If your tablet shows it is charging, but the battery percentage does not increase, check the following: 

• Check the charging port for dust or debris. 
• Ensure you are using a manufacturer‑approved charger as low‑power chargers can stop charging. 
• Let the tablet charge for at least 30 minutes before turning it on. 

If the touchscreen is not responding properly, try the following: 

• If fitted, remove the screen protector or magnetic cases 
• Restart the tablet to clear temporary system issues. 

If the screen is black, but the tablet seems powered on, try the following: 

• Increase the display brightness or shine a torch on the screen to check for a dim image. 
• Restart the tablet by holding Power for 20–30 seconds. 

If your tablet is very slow or freezes, try the following: 

• Restart the device to clear system memory. 
• Check Settings → Storage and free space by uninstalling any unused apps or removing unwanted photos/music if nearly full. 
• Check it there are any updates available for your tablet. 
• Update the apps to the latest versions. 

If an app keeps crashing or won’t open, try the following: 

• Restart the tablet. 
• Update the app on the Google Play Store. 
• Go to Settings → Apps → [App Name] → Clear cache. 
• If needed, uninstall and reinstall the app. 

If your tablet will not connect to Wi‑Fi, try the following: 

• Check that Airplane Mode is turned off. 
• On your tablet, turn Wi‑Fi off and on again. 
• Restart both the tablet and the router. 
• Forget the network and reconnect using the correct password. 

If Bluetooth devices will not connect to your tablet, try the following: 

• Restart both the tablet and the Bluetooth device. 
• Make sure the device you are trying to pair to your tablet is in pairing mode and within range. 
• Remove (forget) the Bluetooth device on your tablet and try pairing it again.