FITT Strider - Upright Elliptical Cross Trainer by New Image

Please DO NOT keep your fitness equipment in a garage/covered patio or near water. This can void your warranty. We advise you to keep your fitness equipment indoors away from moisture and dust.

Yes, please phone the number on the right hand side of this page. We will do our upmost to provide you with any missing parts.

Squeaking may occur if nuts and bolts are insecure or over tightened. To stop squeaking, check all nuts and bolts are correctly assembled and secure, but not over tight. Also check that the pedal straps are not touching the cross trainer body when pedalling as this may cause squeaking.

If a manual cross trainer, the console runs on batteries. Ensure batteries are inserted into the back of the console. If a powered model, check all connections and ensure the power adaptor is securely inserted. Failing this, please ring our customer support team who can talk you through some diagnostics.