Apple Pencil - USB-C
337/4805
Product details
- Brand: Apple
- Catalogue number: 337/4805
- Manufacturer's number: MUWA3ZM/A
Apple Support
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1800 804 062
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FAQs
Ensure your iPad supports the Apple Pencil (USB‑C). Then:
- Plug the Pencil directly into your iPad using a USB‑C cable.
- Unlock your iPad and tap “Pair” when prompted.
- If nothing appears, turn Bluetooth off and back on (Settings > Bluetooth).
- Restart your iPad and try again.
If it still doesn’t pair, try a different USB‑C cable in case the cable is faulty.
- Make sure Bluetooth is enabled.
- Confirm the Pencil is shown under Settings > Bluetooth as connected.
- Try writing in a different app (e.g. Notes) to rule out an app issue.
- Remove and re-pair the Pencil:
Go to Bluetooth settings
- Tap the “i” next to the Pencil
- Select Forget This Device, then reconnect the Apple Pencil.
- Your iPad model may not be compatible with Apple Pencil (USB‑C)
- Bluetooth might be turned off on the iPad.
- The Pencil may already be paired to another device.
How-to videos
-
How to draw with friends in Notes on iPhone, iPad, and iPod touch
Returns policy
If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.
If you still need to return your product then please visit our most up to date returns policy here.