Ninja BC151UKNV Blast Portable Hand Blender - Blue
334/3128

Product details
- Brand: Ninja
- Catalogue number: 334/3128
- Manufacturer's number: BC151UKNV
Nutri Ninja Support
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FAQs
Unit is ready to blend. Unit is operating normally.
Battery is low, but the unit is operating normally. For best blending results, charge unit using the provided USB-C charging cord with a 5V 3A power supply.
Tips
Blending performance will be best when unit is fully charged. Here are some tips to maximize your unit's battery life:
- Ensure there is enough liquid. Liquid should be at or above the MIN LIQUID line without other ingredients in vessel.
- Proper loading order of ingredients is critical for optimal performance.
- Begin by adding liquids followed by solid ingredients. If incorporating ice, always add it last.
- Excessive loading or overfilling of the vessel may trigger a low battery state. If this occurs, remove some ingredients.
- We advise against exceeding the Max Fill line when loading ingredients into the vessel.
Unit is charging normally. LEDs will turn solid green once the unit is fully charged.
Tips
Blending performance will be best when unit is fully charged. Here are some tips to maximize your unit's battery life:
- Ensure there is enough liquid. Liquid should be at or above the MIN LIQUID line without other ingredients in vessel.
- Proper loading order of ingredients is critical for optimal performance.
- Begin by adding liquids followed by solid ingredients. If incorporating ice, always add it last.
- Excessive loading or overfilling of the vessel may trigger a low battery state. If this occurs, remove some ingredients.
- We advise against exceeding the Max Fill line when loading ingredients into the vessel.
Unit is fully charged and ready to use. Unit is operating normally.
Charge unit using the provided USB-C charging cord with a 5V 3A power supply for at least 30 minutes to see if the LEDs are illuminating.
Tips
If after charging for 30 minutes, the LEDs do not illuminate, contact the support team on the number on this page.
Ensure vessel and motor base are aligned using the arrows on the back of motor base and vessel.
Tips
LEDs will turn Solid PURPLE when the unit is ready to blend.
Ensure vessel and motor base are aligned using the arrows on the back of motor base and vessel.
Tips
LEDs will turn Solid PURPLE when the unit is ready to blend.
Move lodged ingredients from blade and restart blend program.
Tips
You may need to do some of the following actions to help remove the blockage:
- Add more liquid.
- Shake the unit while it's blending.
- Flip the blender upside down, restart the blender, and turn the unit back right side up so ingredients make contact with the spinning blades.
- Turn the unit off, dislodge any stuck ingredients using a long utensil, then restart the blending cycle after turning it back on.
Charge unit. The unit is operating normally, but it needs to be charged before the next blend.
Tips
Blending performance will be best when unit is fully charged. Here are some tips to maximize your unit's battery life:
- Ensure there is enough liquid. Liquid should be at or above the MIN LIQUID line without other ingredients in vessel.
- Proper loading order of ingredients is critical for optimal performance.
- Begin by adding liquids followed by solid ingredients. If incorporating ice, always add it last.
- Excessive loading or overfilling of the vessel may trigger a low battery state. If this occurs, remove some ingredients.
- We advise against exceeding the Max Fill line when loading ingredients into the vessel.
Defective or incorrect charger; unplug and find correct 5V 3A charger.
Tips
Using an incorrect charger or power source may result in slower charging times.
Unplug the unit and allow it to sit at room temperature for 15 - 30 minutes before using again.
Tips
Blending performance will be best when unit is fully charged. Here are some tips to maximize your unit's battery life:
- Ensure there is enough liquid. Liquid should be at or above the MIN LIQUID line without other ingredients in vessel.
- Proper loading order of ingredients is critical for optimal performance.
- Begin by adding liquids followed by solid ingredients. If incorporating ice, always add it last.
- Excessive loading or overfilling of the vessel may trigger a Unit Cool Down Time Out. If this occurs, remove some ingredients.
- We advise against exceeding the Max Fill line when loading ingredients into the vessel.
Unit is unable to charge. Contact the support number on this page.
Unit is not functioning normally. Contact the support number on this page.
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Returns policy
If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.
If you still need to return your product then please visit our most up to date returns policy here.