GoPro Hero 4 Black Edition 4K Ultra HD Action Camera
314/3988

Product details
- Brand: GoPro
- Catalogue number: 314/3988
- Manufacturer's number: UKI-CHDHX-401-EU
GoPro Support
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FAQs
Choppy playback is typically not a problem with the file. If your footage skips, one of these situations is likely the cause:
- Using an incompatible video player. Not all video players support the H.264 codec. For best results, use the latest GoPro software, available for free at gopro.com/getstarted.
- The computer does not meet the minimum requirements for HD playback. The higher the resolution and frame rate of your video, the harder the computer has to work to play it back. Make sure that your computer meets the minimum requirements listed in Playback Mode.
- Playing a high bitrate HD video file over a low bandwidth USB connection. Transfer the file to the computer to play back. If your computer does not meet the minimum requirements, record at 720p30 with Protune off, and make sure that all other programs on your computer are closed.
In Setup mode, select Camera Reset, and then select Reset Camera Defaults. This option does not reset the Date/Time or your camera’s username and wireless password.
How-to videos
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GoPro HERO4 Black: Getting Started
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GoPro HERO4 Session Quick Start: Mounting
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GoPro: HERO4 Session Quick Start - Changing Modes and Settings
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GoPro HERO4 Session Quick Start: Overview
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GoPro HERO4 Black: Capturing Video and Photos
Returns policy
If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.
If you still need to return your product then please visit our most up to date returns policy here.