Hubble Nursery Pal Essentials 2.8" Smart Baby Video Monitor

If your Hubble Baby Monitor has no sound or picture, check the following: 

• Ensure the camera and monitor are plugged into the mains power and confirm that both power indicators are on.
• Ensure that the camera and monitor are within the recommended range.
• Reduce the distance between the camera and monitor to see if this improves the signal.
• Check that the camera and monitor are on the same channel.
• Re-pair the camera and monitor (refer to your user manual for pairing instructions).

If this does not resolve your issue, please get in touch with the support team using the contact details on this page.

If your Hubble Baby Monitor has poor signal or has bad interference, check the following: 

• Ensure the camera and monitor are not positioned near devices such as Wi-Fi routers, cordless phones or microwave ovens.
• Ensure the camera and monitor are not positioned near any large metal objects or thick walls.
• To improve the signal, change the channel on the camera and monitor (refer to your user manual for changing the channel).

If this does not resolve your issue, please get in touch with the support team using the contact details on this page.

If you are not receiving notifications or alerts, check the following: 

• Check that notifications and alerts are enabled in the monitor setting menu.
• Check that the sound and motion sensitivity setting is set to the correct level.

If this does not resolve your issue, please get in touch with the support team using the contact details on this page.