PHILIPS SC5992 EXFOL BH

No. Cleansing with a dry brush head may cause skin irritation. Always moisten the brush head with water or a liquid cleanser or apply the cleanser directly to your skin before use. This ensures a perfect and pleasant cleansing experience. If you have any further questions, please contact Philips Consumer Support. You can do this by clicking on the Chat button on the right or by calling 020 79 49 0240.

You can use all regular cleansing products, such as cleansing gels, cleansing milk, cleansing foam and soap, as long as the product is non-abrasive. Do not use the appliance with home-made cleansers and cleansers containing jagged exfoliating particles or harsh chemicals. If you have further questions, please contact Philips Consumer Support. You can do this by clicking on the Chat button on the right or by calling 020 79 49 0240.

No. for hygienic reasons we recommend that each user uses their own brush head. If you have any further questions, please contact Philips Consumer Support. You can do this by clicking on the Chat button on the right or by calling 020 79 49 0240.

No, the current VisaPure brush heads (SC5990, SC5991, SC5992, SC5993, SC5996, MS590, MS591, MS592, MS593 and MS596) are not compatible with the old VisaPure devices (HP5250, HP5252, HP5257, HP5258).

If you are unable to resolve the issue, then please either call us using the phone number on this page OR click HERE to arrange a return or exchange.