PHILIPS AT890 SHAVER

Please click here for the Philips troubleshooting tool. If you are unable to find a solution to your problem, we will guide you in booking a repair or exchange of your product in one of the Philips Authorised Service Centers.

After cleaning, water may drip from the shaver for a while because some water may collect between the inner body and the outer shell during cleaning. The inner body is completely watertight and water cannot reach the electronic parts of the shaver, so your shaver continues to be absolutely safe.

Yes, you can recharge your shaver after every shave. The battery in your shaver is a lithium-ion battery which allows you to recharge it every day. Unlike traditional batteries, this type of battery is not harmed by frequent recharging.

The shaving unit symbol is automatically shown for 7 to 10 successive shaves. After 7 to 10 shaves it automatically stops. You can also reset it manually. Press and hold the on/off button for approximately 10 seconds.

Yes, you can clean the shaver under the tap. Be careful with hot water. Always check if the water is not too hot, to prevent your hands from getting burnt. Note: Never dry the shaving unit with a towel, as the loops of the towel may catch on the shaving heads, which may damage them.

If you already tried recharging your shaver, you could try the following: This shaver is designed to be used with emulsion, foam or gel or in the shower. For safety reasons, this shaver does not work when it is connected to a power outlet because electricity and water are a hazardous combination. The only thing the shaver does when it is connected to a power outlet is charge the integrated battery. It charges through an adapter that converts the voltage from the outlet to a safe low voltage. Nevertheless, we urge you to keep the shaver and the adapter away from water during charging. The adapter is not waterproof. The shaving unit may be soiled or damaged to such an extent that the motor cannot run. Clean the shaving unit thoroughly or replace it. You may not have reassembled the shaving unit properly after extra-thorough cleaning. 

If the appliance still does not work, take it to your local Philips dealer or contact the Philips Consumer Care Center on the right side of this page.

If you are unable to resolve the issue, then please either call us using the phone number on this page OR click HERE to arrange a return or exchange.