HOTPOINT RZAAV22K FREEZER BLK

Please ensure you regulalry clean and defrost your freezer, this in most cases will prevent the build up of ice. Should you have left the door open for a prolonged amount of time, this will also cause a build up of ice. In this case, please follow the defrosting instructions from within your instruction manual.

If the appliance isn't cooling of freezing, try the following:

• Ensure there is the correct clearance around the appliance. This will be stated in your user manual.
• Ensure it is located in an area of a similar temperature between 10-32 degrees.
• Check that the door is closing properly and there is no debris in the seals.
• Avoid over-filling the appliance.
• Keep the appliance away from any heat sources.
• Check the power is coming on correctly and, if necessary, try an alternative mains socket and fuse.

If there is a smell coming from the appliance, try the following:

• Check the door seals and ensure they are clean.
• Turn the appliance off, clean the inside with warm water and white vinegar. If necessary, leave a lemon inside the appliance for a few hours to help remove any smells.
• Check food has not leaked anywhere and keep on top of food maintenance.

Ice build-up can be normal in your appliance and is a sign that your appliance needs defrosting. If it has been defrosted but there is still an excessive ice build-up, try the following:

• Ensure there is the correct clearance around the appliance. This will be stated in your user manual.
• Ensure it is located in an area of a similar temperature between 10-32 degrees.
• Check that the door is closing properly and there is no debris in the seals.
• Avoid over-filling the appliance.
• Keep the appliance away from any heat sources.

If the appliance isn’t level, try the following:

• Ensure the adjustable feet are set and tight. They can be screwed and unscrewed. You can find more instructions on this in the user manual.
• Ensure the flooring is level.

If water is pooling underneath your appliance, check the following:

• Check that the defrost drain is not cracked and is clean and not clogged. You can find more instructions on this in the user manual.
• Check the door seals are not damaged and free from debris.