EZVIZ H8 Pro 2K Pan/Tilt Smart Outdoor Security Camera CCTV

Make sure that there is a micro SD card inserted and that the camera is added to your EZVIZ account. Open the EZVIZ app and enter the “Device Details” interface, if the “Initialize Storage Card” button appears, you need to initialize the micro SD card first.

Make sure that the EZVIZ app is running on your mobile phone and that the Motion Detection Notification is enabled. 

For Android phones, make sure the app is running in background; and for iOS, enable the message push function in “Settings > Notification”.

If you are still not receiving alarm prompts, press and hold the RESET button for about 5 seconds to restore the camera settings.  

Ensure that you have a good network connection. Watching live videos needs a good bandwidth. You can refresh the video, or change a network and try again.