Rio Professional Wax Heater

Check that the power cord is securely plugged into a working mains socket and that the power button has been switched on. If your model has a temperature control, ensure a heat setting has been selected. If the unit still does not power on, unplug it and allow it to cool before trying again

The melting time depends on the amount and type of wax being used. Ensure the lid is fitted during heating where applicable, as this helps retain heat and speeds up melting. Large quantities of wax can take considerably longer to reach the required consistency. Stir the wax carefully as recommended in the instructions to help distribute heat evenly.

The heater may be set too high for the type or quantity of wax being heated. Reduce the temperature setting and allow the wax to cool before use. Always test the wax temperature on a small area of skin before application. Wax should have a smooth, honey-like consistency and should never be applied if it feels excessively hot.

Hair should be clean, dry and of a suitable length before waxing. If the wax is too cool it may not grip the hair properly; if it is too hot it may become too thin. Ensure the wax has reached the correct consistency and apply it as directed in the instruction manual. For hard wax, wait until the wax has set before removal. For softer waxes, use the appropriate removal method recommended for the product.