Backbone One Xbox Mobile Gaming Controller For iOS Lightning

First, disconnect and reconnect the controller to the Lightning port. Remove any thick phone case that may prevent the connector from seating fully. Also, ensure your iPhone is powered on and unlocked. If the controller still does not respond, restart your iPhone and reconnect the controller.

Check that your headphones are fully inserted into the controller's 3.5 mm audio jack. Open your iPhone's audio settings and verify that the audio output is set to the connected headphones. Test the headphones with another device to confirm they are working correctly.

Close the game and reopen it to rule out an in-game issue. Test the controller in another supported game or within the Backbone app. If the issue persists, inspect the buttons and thumbsticks for dirt or debris and gently clean around them with a soft, dry cloth.

Ensure the charging cable is securely connected to both the controller and the power adapter. Try a different Lightning charging cable and power adapter to verify they are functioning correctly. If charging still does not work, disconnect and reconnect the controller to your iPhone and test again.