Philips Freshtones In-Ear Wireless Headphones - Black
631/2352
Product details
- Brand: Philips
- Catalogue number: 631/2352
- Manufacturer's number: SHB5250
Philips Tech Support
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FAQs
If you are unable to resolve the issue, then please either call us using the phone number on this page OR click HERE to arrange a return or exchange.
Unpair the connection, forget the device and try re connecting.
Unpair and repair the device, check the connection range of the device and headset. If you are out of range this will cause the connection to drop/disconnect.
Confirm the headset and device are connected. Check the headset is selected as the default audio device.
Disconnect and re-connect the headset
Check there is no interference or other connections. Disconnect any other Bluetooth connections from the device.
Returns policy
If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.
If you still need to return your product then please visit our most up to date returns policy here.