Bush TDT18HP 8KG Heat Pump Tumble Dryer - White

 If the clothes aren’t drying, check the following:

• Clean the lint filter.
• Wipe the humidity sensors inside the drum.
• Clean the heat exchanger.
• Empty the water tank.
• Check the load is the correct size. If the load is too big then clothes won’t move freely to dry.

If the issue is still not resolved, get in touch with the support team by using the contact details on this page. To best assist you with your query, we may require photographs of the following:

• Front of the appliance
• Back of the appliance
• Serial number sticker
• Plug
• Inside the drum
• Any affected areas you can see

If the drum isn’t moving, try the following:

• Try moving the drum by hand.
• Check the load is the correct size. If the load is too big then the drum may not spin.

If the issue is still not resolved, get in touch with the support team by using the contact details on this page. To best assist you with your query, we may require photographs of the following:

• Front of the appliance
• Back of the appliance
• Serial number sticker
• Plug
• Inside the drum
• Any affected areas you can see

If clothes are coming out damaged, check the following:

• Ensure the drum is not being overloaded.
• Ensure the appliance is on the correct programme.

If the issue is still not resolved, get in touch with the support team by using the contact details on this page. To best assist you with your query, we may require photographs of the following:

• Front of the appliance
• Back of the appliance
• Serial number sticker
• Plug
• Inside the drum
• Any affected areas you can see
• Damaged clothing

 If the appliance is tripping the electrics, check the following:

• Check the plug is inserted fully.
• Check and/or change the fuse.
• Clean and empty the lint filter and condenser tray.

If the issue is still not resolved, get in touch with the support team by using the contact details on this page. To best assist you with your query, we may require photographs of the following:

• Front of the appliance
• Back of the appliance
• Serial number sticker
• Plug
• Inside the drum
• Any affected areas you can see

 If the cycle won’t start, try the following:

• Ensure the door is closed correctly with nothing obstructing it.
• Ensure a time delay has not been set.
• Check that power is going to the appliance.
• Clean the lint filter.
• Clean the humidity sensors inside the drum.
• Clean the heat exchanger.
• Empty the water tank.

If the issue is still not resolved, get in touch with the support team by using the contact details on this page. To best assist you with your query, we may require photographs of the following:

• Front of the appliance
• Back of the appliance
• Serial number sticker
• Plug
• Inside the drum
• Any affected areas you can see

 If the programme is stopping after a few minutes, check the following:

• Check the lint filter and condenser tray for any blockages or debris.
• Clean the heat exchanger.
• Wipe the humidity sensors inside the drum.
• Ensure the loads are not too big.
• Ensure the unit is plugged in correctly.

If the issue is still not resolved, get in touch with the support team by using the contact details on this page. To best assist you with your query, we may require photographs of the following:

• Front of the appliance
• Back of the appliance
• Serial number sticker
• Plug
• Inside the drum
• Any affected areas you can see

 If the appliance is going over set times on drying clothes, check the following:

• Ensure it is not being overloaded.
• Check that both filters are empty and clean.
• Ensure the correct programme has been selected.
• Try not to put the clothes in overly wet as they will take longer to dry.

If the issue is still not resolved, get in touch with the support team by using the contact details onthis page. To best assist you with your query, we may require photographs of the following:

• Front of the appliance
• Back of the appliance
• Serial number sticker
• Plug
• Inside the drum
• Any affected areas you can see

This is to stop the clothes from creasing. The drum will occasionally turn until the appliance has been either switched off or the door has been opened.