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Vax Citrus Burst 1L Steam Detergent

Product details

  • Brand: Vax
  • Catalogue number: 139/4612
  • Manufacturer's number: 1-9-132666

Vax Support

UK: Eire:
0330 026 8455 18 0092 8308
Mon-Thu: Fri-Sun:
9am to 5pm Closed

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FAQs

If the appliance is not producing steam, please try the following:

  • Try an alternative mains plug socket. 
  • Empty and refill the tank. 
  • Ensure all parts securely fitted. 
  • Check the tank, head, and accessories for any blockages. 
  • Descale the water tank. 

If the issue remains, please contact the relevant support team using the details on this page. 

If the appliance has no power, please try the following:

  • Try an alternative mains plug socket. 
  • Change fuse in plug. 

If the issue persists, please contact the relevant support team using the details on this page. 

If the unit is leaking, please try the following:

  • Ensure all parts securely fitted. 
  • Check the tank, head, and accessories for any blockages.

If to no avail, contact the relevant support team using the details on this page. 

If the water is not heating up, please try the following:

  • Try an alternative mains plug socket. 
  • Empty and refill the tank. 
  • Ensure all parts securely fitted. 
  • Check the tank, head, and accessories for any blockages. 
  • Descale the water tank. 

If the issue remains, please contact the relevant support team using the details on this page. 

The clicking sound is normal as this indicates the unit is heating up to produce steam. If the clicking remains after a few minutes and no steam is produced, disconnect from power, allow to cool, and gently shake the appliance. Then, switch back on and try again. 

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.