Dirt Devil DDS04-E01 5 in 1 Steam Mop

• There may be no water in water tank, check the water tank has water. 
• Check the water tank cap is securely fitted onto the water tank. 
• The water may not yet be at temperature. The steamer will take approximately 30 seconds to heat up. 
• Steam path may be blocked. Go to Lets talk technical. 
• Check steam control dial has been turned to on. 
• Water tank level may be low, refill with water.

• The microfibre pad may already be saturated or dirty. Wash the microfibre cleaning pad, go to Taking care of your machine in the User Guide.

• Check the on/off control dial position. 
• Check the amber light is illuminated. 
• The plug may not be fully pushed into the electrical socket. 
• Check the fuse in the plug if this needs replacing, always replace with a British 13amp fuse.

There may be no water in water tank, check the water tank has water. Check the water tank cap is securely fitted onto the water tank. The water may not yet be at temperature. The steamer will take approximately 30 seconds to heat up. Steam path may be blocked. Go to Lets talk technical. Check steam control dial has been turned to on. Water tank level may be low, refill with water.

If the appliance is not producing steam, please try the following:

• Try an alternative mains plug socket. 
• Empty and refill the tank. 
• Ensure all parts securely fitted. 
• Check the tank, head, and accessories for any blockages. 
• Descale the water tank. 

If the issue remains, please contact the relevant support team using the details on this page. 

If the appliance has no power, please try the following:

• Try an alternative mains plug socket. 
• Change fuse in plug. 

If the issue persists, please contact the relevant support team using the details on this page. 

If the unit is leaking, please try the following:

• Ensure all parts securely fitted. 
• Check the tank, head, and accessories for any blockages.

If the water is not heating up, please try the following:

• Try an alternative mains plug socket. 
• Empty and refill the tank. 
• Ensure all parts securely fitted. 
• Check the tank, head, and accessories for any blockages. 
• Descale the water tank.