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Meta Quest 3S 128GB All-In-One Mixed Reality Headset
Buy it on Argos.co.uk

Product details

  • Brand: Meta
  • Catalogue number: 407/9604
  • Manufacturer's number: SK-1000205-01

Meta Support

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Useful links

Online support

FAQs

  1. Carefully remove the paper from your headset strap and remove the lens films.
  2. Press and hold the power button on the left-hand side of the headset for three seconds, or until you hear a chime sound and see the Meta symbol appear in your headset.
  3. Remove the battery blocker from each controller by gently pulling the paper tab.
  4. Securely attach your controllers to each wrist using the adjustable straps.
  5. Turn on your controllers by pressing and holding Menu button. on the left controller and Meta button for VR headset controllers on the right.
  6. After holding Menu button. and Meta button for VR headset controllers for two seconds, you should see a blinking white light and feel a haptic response, indicating your controllers are ready to go.
  7. From here you'll progress through the first part of the setup tutorial including choosing a language, adjusting the fit of your Meta Quest 3S and connecting to Wi-Fi.
  1. Download the Meta Horizon mobile app from either the Google Play Store or the Apple App Store.
  2. Open the Meta Horizon mobile app and log in or create a new account.
    • If this is your first time creating an account and setting up a headset, the on-screen instructions will walk you through device setup.
    • If you're an existing Meta Quest user:
      1. On your phone, open the Meta Horizon app.
      2. Tap  at the top of your Horizon Feed.
      3. Tap Devices.
      4. Tap Connect new device, then tap Meta Quest 3S and follow the on-screen instructions.

After the initial software update is complete, your headset should automatically pair with your Meta Quest app. 

If it doesn’t pair, enter the code shown in the mobile app to manually pair your headset. 

If you’re unable to manually pair using the code, try the following: 

  • Make sure that the phone and headset are on the same WiFi network. 
  • Update the Meta Quest app. 
  • If the headset is being used by multiple people, you may need to log out and log back into the Meta Quest app. 
  • Factory reset the Meta Quest headset. 

If you are experiencing issues with controller drift, try the following: 

  • Check the environment for any mirrors, microwave or infrared devices, or LED lights which may affect the sensors. 
  • Remove any debris from the controllers. 
  • Clean the tracking cameras on the headset. 
  • Unpair and repair controllers. 
  • Factory reset the Meta Quest headset. 

How-to videos

  • How to keep your Meta Quest 3S headset safe and in good condition

  • How to pair your Meta Quest 3S headset with the Meta Horizon mobile app

  • Set up your Meta Quest 3S

  • How to Factory Reset your Meta Quest 2

  • Troubleshooting Black Screen

  • Troubleshooting Pairing Issues

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.