Philips 43PUS6401 43 Inch 4K Ultra HD Ambilight Smart TV

538/9465

  1. Home
  2. Televisions
  3. Televisions
  4. 538/9465

Support options

Philips TV Support

  • Call: 0207 949 0319
  • Mon-Fri: 8:30am – 8pm
  • Sat: 9am – 6pm
  • Sun: Closed

Philips Web Support

Your Free Warranty

Email me this page


Documentation


Product details

  • Brand: Philips
  • Catalogue number: 538/9465
  • Manufacturer's number: 43PUS6401
  1. FAQ
  2. Digital guides

Frequently Asked Questions

  • Please click here to guide you through the process and establish the code for your TV.

  • If your product has developed a fault or you need advice, please in the first instance contact the support provider using the number on this support page.  If you still need to return your item please visit our most up to date returns policy here

  • Please watch the below video which will guide you through a simple process.  All you will need is a smart phone with a camera and of course your remote control!


  • Check all connections are fully inserted on both your television and your viewing source (i.e your Sky box). If the issue persists, please contact us using the details on the right hand side of this page.

  • Please carry out the following steps. 

    1. Try to power on using the button on the TV 
    2. Replace the batteries in your remote control 
    3. Unplug your TV from the mains for 60 seconds, replace the plug and try again. If the issue persists, please contact us using the details on the right hand side of this page.
  • When there is a software update available, a message will normally appear on your screen. It is essential that you accept this update as soon as possible to ensure your viewing experience is optimised. Software updates are carried out to both enhance your viewing experience and to also ensure any minor issues are resolved swiftly.

Digital Guides

Digital Guide

Click here to view a Digital Guide for your product.


Similar products