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SIM FREE SAMSUNG GALAXY S6EDGE+ 64GB BLK

Product details

  • Brand: Samsung
  • Catalogue number: 453/9890
  • Manufacturer's number: SM-G928FZKEBTU

Samsung Support

UK: Eire:
0330 726 7864 08 1871 7100
Mon-Fri: Sat: Sun:
8am to 8pm 9am to 6pm Closed

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FAQs

  • When you are in areas with weak signals or poor reception, you may lose reception. 
  • Move to another area and try again. 
  • While moving, error messages may appear repeatedly. 
  • You cannot access some options without a subscription.

For more information, contact your service provider.

If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again. If your device is frozen and unresponsive, press and hold the Power button and the Volume button down simultaneously for more than 7 seconds to restart it. 

If this does not solve the problem, perform a factory data reset. On the Apps screen, tap Settings ? Backup and reset ? Factory data reset ? RESET DEVICE ? ERASE EVERYTHING. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.

If the problem is still not resolved, contact a Samsung Service Centre.

  • If you attach a protective cover or optional accessories to the touch screen, the touch screen may not function properly. 
  • If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction. 
  • The touch screen may malfunction in humid conditions or when exposed to water. 
  • Restart your device to clear any temporary software bugs. 
  • Ensure that your device software is upgraded to the latest version. 
  • If the touch screen is scratched or damaged, visit a Samsung Service Centre.
  1. When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced. 
  2. Battery consumption increases when you use messaging features or some apps, such as games or the Internet. 
  3. The battery is consumable and the useful charge will get shorter over time.

Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost.

How-to videos

  • How to insert/remove the SIM card

  • How to use the Smart Manager application

  • How to use the screen feature

  • How to use Virtual Shot mode

  • Home screen features

  • How to Fix Charging Issues on a Phone or Tablet

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.