Hoover Steam Jet 2-in-1 Steam Mop S2IN1300CA

1. Unplug the cleaner from the mains power and ensure the unit has cooled. 
2. Ensure the water tank is empty. 
3. Detach floor nozzle from cleaner body. 
4. Insert supplied de-scaling tool into steam outlet to clear any blockages. 
5. Re-assemble floor nozzle to the appliance body.

• Check the unit is plugged in. 
• Check the power cord.

Steam Control Dial is set too LOW. Turn Steam Control Dial to a desired steam rate position. Mineral build-up in unit. Refer to Cleaning the blockage section.

The cleaning pad may already be saturated with dirt and needs to be washed. Refer to the Maintenance section of the user manual.

1. Unplug the cleaner from the mains power and ensure the unit has cooled. 
2. Remove the water tank cap, pull off directly. 
3. Empty any excess water from the tank. Replace the water tank cap.

1. Unplug the cleaner from the mains power and ensure the unit has cooled. 
2. If necessary remove the Carpet Glider, then peel the Textile Pad from the Floor Base. 
3. Wash the Textile Pad in a washing machine with a mild detergent at max temperature 40°c.

IMPORTANT: Do not use bleach or fabric softener when washing the Textile Pad.

1. There may be no water in the clean water tank. 
2. You may not wait for enough time when switch on. 
3. You may not turn Steam Control Dial from OFF to a desired steam rate position.

To maintain the effciciency of your vacuum cleaner, we recommend that you clean the filter as often as possible but ideally at least once a month.

If the appliance is not producing steam, please try the following:

• Try an alternative mains plug socket. 
• Empty and refill the tank. 
• Ensure all parts securely fitted. 
• Check the tank, head, and accessories for any blockages. 
• Descale the water tank. 

If the issue remains, please contact the relevant support team using the details on this page. 

If the appliance has no power, please try the following:

• Try an alternative mains plug socket. 
• Change fuse in plug. 

If the issue persists, please contact the relevant support team using the details on this page. 

If the unit is leaking, please try the following:

• Ensure all parts securely fitted. 
• Check the tank, head, and accessories for any blockages.

If the water is not heating up, please try the following:

• Try an alternative mains plug socket. 
• Empty and refill the tank. 
• Ensure all parts securely fitted. 
• Check the tank, head, and accessories for any blockages. 
• Descale the water tank.