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TOSHIBA L50 15.6IN CI3 4GB 1TB WHT LTOP

Product details

  • Brand: Toshiba
  • Catalogue number: 418/2993
  • Manufacturer's number: L50-C-14T

Toshiba Technical Support

UK: Eire:
01932 841600 (+44) 1932 841600
Mon-Sun:
Open 24 hours

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FAQs

If an error occurs and the computer does not respond to your keyboard commands, do the following: Press the power button and hold it down for five seconds. Once the computer has turned itself off, wait 10‚–15 seconds before turning on the power again by pressing the power button.
If you are working with a program that suddenly freezes all operations, chances are the program has stopped responding. You can exit the failed program without shutting down the operating system or closing other programs. To close a program that has stopped responding: 1. Press CTRL, ALT, and DEL simultaneously (once), then click Task Manager. The Windows Task Manager window appears. 2. Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working. If it does not, continue with the next step. 3. Close the remaining programs one by one by selecting the program name, then End Task. Closing all programs should allow you to continue working. If it does not, power off your computer and then restart it.
Make sure that you attached the AC adaptor and power cord/cable properly. If you are using the AC adaptor, check that the wall outlet is working by plugging in another device, such as a lamp. Verify that the computer is on by looking at the Power indicator. If the indicator is glowing, the computer is on. Also, try turning the computer off and then on. If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the DC IN/Battery indicator. If the indicator is glowing, the computer is connected to a live external power source.
If the processor's temperature reaches an unacceptably high level with either setting, the computer automatically shuts down to prevent any damage. In this instance, all unsaved data in memory is lost. Computer shuts down automatically - Leave the computer off until it reaches room temperature. If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support.
If you frequently recharge a partially charged battery, the battery might not charge to its full potential. In these instances, you should fully discharge the battery and then attempt to charge it again. Check the Power saver option under Choose or customize a power plan in the Power Options
If Sleep and Charge function is enabled, the computer's battery discharges during hibernation or when the computer is turned off. Connect the AC adaptor to the computer or disable the Sleep and Charge function.
Check to ensure that the wireless communication function of the computer is on. Check to ensure that the Bluetooth Manager application is running on the computer and that power to the external Bluetooth device is turned on. Check to ensure that no optional Bluetooth Adaptor is installed in the computer. The built-in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller. If you are still unable to resolve the problem, contact TOSHIBA Support.

How-to videos

  • Important Windows Updates

  • Initial Set up

  • Create a product recovery image

  • Changing power management options

  • What to do if you cannot connect a BT Smart Hub 2

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.