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GARMIN VIVOSMART BLUE  LRG

Product details

  • Brand: Garmin
  • Catalogue number: 412/4315
  • Manufacturer's number: 010-01317-14

Garmin Support

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FAQs

Since terms like waterproof and water-resistant can be confusing and interpreted in different ways, Garmin has manufactured devices with standardized water ratings. A description of these ratings as well as suitable and unsuitable activities for these devices can be found here.

While the epix, fenix 3, Forerunner 920XT, vivoactive, vivofit, vivofit 2, and vivosmart will track sleep activity during your normal sleep time, it will only include additional rest periods as nap time in your total sleep time when you place the device in to sleep mode. These separate rest periods will not be added to the graph. 

When you initially set up your device, you would have been prompted to enter your normal sleep time. It will use this information to determine sleep time for the graph in the Sleep Widget, (Both website and mobile app) or full sleep page*. If you put the band in to sleep mode, either at night or during additional rest periods, (i.e. naps) it will use this information for your total sleep time and the nap time will be shown as separate sleep time for that day when viewing this on the full "SLEEP" page. (e.g. Total sleep: 8 hours + 30 min Nap.)

With the various community based features available, such as Garmin Connect Leaderboard or Garmin Connect Challenges, you should sync your device on a daily basis. This will allow you to take advantage of all the benefits of your device. If you are only interested in preserving the data that collected on your device for record purposes, it is advised that you sync at least once a week. To learn more about how to sync your device or to learn more about community based features that encourages an increase in activity levels please visit: Garmin Connect by clicking here.

The vivoactive and vivosmart get date and time information from a connection with your compatible mobile device using the Garmin Connect Mobile app. If the device is not paired to a mobile device, date and time will need to be set manually through the device. 

To set date/time for mobile device on vivoactive: 

  1. Press Action (right button)
  2. Tap Settings
  3. Tap System
  4. Tap Clock 
  5. Tap Set Local Time 
  6. Tap Mobile Device (if necessary) 

To set date/time for mobile device on vivosmart: 

  1. Double tap screen to wake up device 
  2. Press and hold screen 
  3. Swipe left to right 
  4. Tap clock icon 
  5. Tap arrow to select Mobile Device (if necessary) 

Your device will now be set to sync time with your mobile device.

Questions & answers

How-to videos

  • Pairing With Your Smartphone

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.