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iPad Air 2 Wi-Fi 64GB - Space Grey

Product details

  • Brand: Apple
  • Catalogue number: 331/7398
  • Manufacturer's number: MGKL2B/A

Apple Support

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0800 107 6285 1800 804 062
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FAQs

  1. Connect your device to your computer using the cable that came with it. 
  2. Select your iPhone, iPad, or iPod when it appears in iTunes. 
  3. In the Summary panel, click Restore. 
  4. Click Restore again to confirm that you want to restore your device to factory settings and delete all data and content.

You should reset your device as a last resort and only if you can't restart it. To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.

Please click here to follow steps to resolve this issue.

Please click here to follow steps to resolve this issue.

How-to videos

  • How to Fix Charging Issues on a Phone or Tablet

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.